Privacy Policy

Last revised on February 1st, 2026

Technical Support Email：ppchat57@gmail.com

Our Commitment to You

Your privacy is our top priority. We design and build the services and products you know and love with privacy at the core, so you can trust them completely and focus on building meaningful connections. We deeply understand the trust you place in us when sharing your personal information, and we never take it lightly.

We never compromise your privacy. Every product and service we develop is built with privacy protection as our foundation. We are committed to transparency in how we handle your data. We sincerely hope you read this policy and understand our privacy practices! We strive to ensure the security of your information. A dedicated team safeguards your data. We continuously update security measures and invest resources to enhance the protection of your information. Thank you for taking the time to read this policy.

This Privacy Policy applies to our websites, applications, events, and other services. For simplicity, we collectively refer to these as the “Services” in this Policy. To ensure clarity, we have added a link to this Privacy Policy on all applicable Services.

Certain Services may require a separate privacy policy. If a specific Service has its own dedicated privacy policy, that policy (rather than this Privacy Policy) applies.

Information We Collect

Without your basic information (such as profile details and the type of person you wish to meet), we cannot establish meaningful connections for you. We also collect information generated during your use of the service (e.g., access logs) and information from third-party platforms (e.g., when you access the service via your social media account). For more details, please refer to the explanations below.

Information You Provide to Us

When using our services, you choose to provide us with certain information. This includes:

• When creating an account, you must provide at least login credentials and basic information required for the service to function, such as gender and date of birth.

• When completing your profile, you may choose to share additional information, including personal details like personality traits, lifestyle, and interests, as well as content such as photos and videos. To add specific content (like pictures or videos), you may need to grant us access to your camera or photo library. Some information you choose to provide may be considered “special” or “sensitive” in certain jurisdictions, such as racial or ethnic background, sexual orientation, and religious beliefs. By choosing to provide such information, you consent to our processing of it.

• When you subscribe to paid services or purchase goods directly from us (rather than through platforms like iOS or Android), you must provide financial information such as debit/credit card numbers to us or our payment service providers.

• If you contact our customer support team, we will collect information you provide during these interactions. For training purposes and to ensure service quality, we may monitor or record these interactions.

• If you request us to contact others on your behalf or process information about others (e.g., asking us to send an email to your friend), we will collect the information you provide about them to fulfill your request.

• Of course, as part of operating our services, we also process your chat records with other users and content you post.

Information we obtain from others

In addition to the information you provide directly to us, we may also obtain information about you from other sources, including:

• Other users

Other users may provide information about you when using our services. For example, when other users contact us regarding your affairs, we may collect information about you that they provide.

Information Collected When Using Our Services

When you use our services, we collect information about which features you use, how you use them, and the device you use to access the services. Details are as follows:

• Usage Information

We collect information about your activities within the services, such as usage patterns (including login dates and times, features used, search history, click behavior, and pages viewed) and interactions with other users (including contacts, communication times, and message send/receive counts).

• Device Information

We collect information about the device you use to access the service, including:

• Hardware and software information: IP address, device ID and model, device and application settings characteristics, application crash logs, operating system, time zone settings;

• Wireless and mobile network connection information: carrier information, signal strength, etc.

Similarly, with your consent, we may collect your photos and videos (e.g., when you wish to post photos, videos, or livestreams within the service).

How We Use Information

We primarily use your information to provide and improve our services. Additionally, we utilize your information to ensure your safety and deliver advertisements that may interest you. Below are detailed examples illustrating how we use your information:

• Manage your account and provide services:

• Create and manage your account;

• Complete your transactions;

• Help you connect with other users:

• Analyzing your profile and other users' profiles to recommend meaningful connections;

• Displaying users' profiles to each other.

Ensuring consistent cross-device experiences:

• Linking different devices you use to provide a consistent service experience across all devices. We achieve this by associating devices and browser data, such as when you log into your account on different devices, or by identifying and linking devices through partial/full IP addresses, browser versions, and device-related data.

To prevent, detect, and combat fraud or other illegal/unauthorized activities:

• Address ongoing or suspected misconduct both on and off our platform;

• Retain data related to fraudulent activities to prevent recurrence.

To ensure legal compliance:

• Comply with legal requirements;

• Assist law enforcement agencies;

• Enforce or exercise our rights (as specified in our Terms).

To process the above information, we rely on the following legal bases:

• Providing services to you

In most cases, we process your information to fulfill the contract you have with us. For example, when you use our services to establish meaningful connections, we use your information to maintain your account and profile, make it visible to other users, and recommend other users to you.

• Consent

We may occasionally seek your consent to use your information for specific purposes.

Information Collection and Third-Party SDK Usage

When you use features provided by third parties on Shabab, we may call upon software development kits (SDKs) provided by those third parties to enable such functionality. We will bind SDK providers through cooperation agreements. However, third-party SDK providers may collect your personal information, and their information collection and processing practices are governed by their own privacy policies and do not fall under this policy. Details of cooperating third-party SDK providers are as follows:

-Login Shortcut

-Storage

-Audio & Video

In order to protect the security of your information, we recommend that you check the privacy policy of any third-party SDK service before using it, and if you find any risk, please stop accessing immediately and contact us promptly.

How We Share Information

Given our goal of helping you build meaningful connections, the primary recipients of user information are naturally other users. We also share certain user information with vendors and partners who assist us in operating our services, and in some cases with legal authorities. Please continue reading for details on how your information is shared with others.

• Sharing with Other Users

When you actively disclose information on the service (including making your profile public), you are sharing that information with other users. Exercise caution with personal information and ensure shared content is acceptable for public visibility—once shared, neither you nor we can control how others handle it.

• When Required by Law

We may disclose your information when reasonably necessary to: (i) comply with legal processes, such as court orders, subpoenas, search warrants, government/law enforcement investigations, or other legal requirements; (ii) assist in preventing or detecting crime (each subject to applicable laws); or (iii) protect anyone's safety.

• Exercising Legal Rights

We may also share information: (i) If disclosure mitigates liability in actual or potential litigation; (ii) To protect our legitimate interests and those of our users, business partners, or other relevant parties; (iii) To enforce agreements with you; (iv) To investigate, prevent, or address illegal activities, suspected fraud, or other misconduct.

• With Your Consent or at Your Request

We may share information with third parties after obtaining your consent. In such cases, we will clearly state the purpose of the sharing.

Your Rights

We want you to be in control of your information, so we provide the following tools:

• In-service access/update tools

These tools and account settings help you access, correct, or delete information you provide to us and associated with your account directly within the service. If you have any questions about these tools and settings, please contact us via email for assistance: ppchat57@gmail.com

• Device Permissions

Mobile platforms feature permission systems for specific device data and notifications, such as location services and push notifications. You can adjust settings on your device to consent to or decline the collection of such information or the display of related notifications. Please note that doing so may limit certain service features.

• Account Closure

You can close your account directly through the corresponding feature within the service.

We want you to understand your privacy rights. Here are the key points:

• Accessing Your Information

Applicable privacy laws may grant you the right to access the personal information we hold about you (this right may be referred to as the right of access, right to data portability, or similar terms depending on the jurisdiction). You may request a copy of your personal information by emailing ppchat57@gmail.com.

• Updating Your Information

If you believe the information we hold is inaccurate, or if we no longer have a legitimate basis for using it, and you wish to request correction, deletion, or object to its processing, please contact us at ppchat57@gmail.com.

To protect your rights and those of all users, we may require you to provide identification documents before processing such requests. Please note we may refuse requests for specific reasons, including but not limited to unlawful requests, potential infringement of trade secrets or intellectual property, or situations involving other users' privacy. If you wish to obtain information related to another user (e.g., a copy of messages received from that user through our service), disclosure requires written consent from that user, provided to our Privacy Officer. Additionally, we may be unable to fulfill certain requests to object to the processing of personal information, particularly if such requests would prevent us from continuing to provide our services to you. For example, we cannot provide services without your date of birth.

• Uninstalling

You may stop all information collection by removing the application through your device's standard uninstallation process. If you uninstall the app from a mobile device, the unique identifier associated with that device will remain. When you reinstall the app on the same device, we will be able to reassociate that identifier with your past transactions and activity records.

Information Protection Measures

We strive to prevent unauthorized access, alteration, disclosure, or destruction. Like all technology companies, despite our security measures, we cannot guarantee absolute security of personal information, and users should not expect it. We continuously monitor for system vulnerabilities and attack risks, regularly reviewing information collection, storage, and processing procedures to update physical, technical, and organizational security safeguards. If we discover or suspect a security breach, we may suspend your access to all or part of our services without prior notice. If you believe your account or information is compromised, please contact us immediately at ppchat57@gmail.com.

How Long We Retain Your Information

We retain your personal information only for as long as necessary for legitimate business purposes and permitted by applicable law. To ensure user safety both within and outside our services, we implement a three-month security retention period after account deletion. During this period, account information remains stored, though the account itself will no longer appear within the service. In practice, we will delete or anonymize your information after account deletion (following the security retention period) or after three consecutive years of inactivity, unless:

Retention is required to comply with applicable laws (e.g., certain “traffic data” must be retained for one year to meet statutory data retention obligations);

Retention is necessary to demonstrate compliance (e.g., records of user consent to terms, privacy policies, etc., must be retained for five years);

Pending issues, claims, or disputes require retention of relevant information until resolution;

Retention is necessary to protect legitimate business interests (e.g., fraud prevention and enhancing user security). For instance, to prevent users banned due to unsafe behavior or security incidents from creating new accounts, relevant information may need to be retained.

Please note that while our systems are designed to follow the above data deletion guidelines, technical limitations prevent us from guaranteeing that all data will be deleted within a specific timeframe.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to periodically review our services to stay informed about any changes to this Privacy Policy or other policies. For material changes, we will notify you via the application or other communication channels (such as email) before the changes take effect. To the extent permitted by applicable law, we will provide a reasonable notice period for you to review the changes. Your continued use of the services after receiving such notice constitutes your acceptance of the revised policy. We encourage you to periodically review our services to stay informed about any changes to this Privacy Policy or other policies.